- Gocycle G4 - All
- Gocycle G4i - All
- Gocycle G4i+ - All
- Gocycle GX - All
- Gocycle GXi - All
Description
If the battery pack on fast folding Gocycle models is not fully inserted into the front frame as shown below, it could damage the frame or the battery when unfolding the Gocycle and closing the frame latch.
More information of how to - Remove and insert the battery for Gocycle G4, G4i, GX and GXi
Check the battery is fully inserted the the battery ring has been folded away
Check the battery is fully inserted and the battery ring is behind the frame
Symptoms
When the battery has not be inserted into the front frame the latch will require additional force to close. Check the battery pack is correctly inserted as shown above. Note: some new battery packs may feel tight to slide into the frame. This is designed to ensure a snug fit and reduce noise such as rattling during riding.
Resolution
Always make sure the battery is fully inserted into the frame frame and battery ring is in the locked position and under the front frame frame. If you are unable to meet the required fitting as shown above, please consult with your dealer or contact Gocycle. Please note that failure to follow this procedure may result in damage to your frame or battery that will not be covered under warranty.
Can I ride my Gocycle?
Yes. Take care when removing and inserting the battery that it is fully inserted and the battery ring engaged and behind the top section of the front frame as shown.
If you have any questions regarding this technical bulletin, complete our contact form here.