If your Gocycle is stolen we recommend reporting this to your local police department and you should contact Gocycle Tech Support using our contact form to add your Gocycle to our stolen register.
As long as you were registered to the Gocycle no-one will be able to successfully connect to your bike and it will be locked.
In the eventuality that someone does attempt to connect to your bike their information will be sent to us and automatically forwarded onto the registered owner at which point we advise you to take it to the police and update the crime reference document.
If the Gocycle is recovered it can be removed from the stolen register if we are contacted by the registered owner.