If you are currently registered to a Gocycle and are selling it, changing your registered email address or transferring ownership, The Gocycle will need to be unregistered before the new owner can register the Gocycle using their email address.
Using GocycleConnect App
If you are planning on selling your Gocycle or have sold the Gocycle and it is in your possession you can unregister the Gocycle using the GocycleConnect app.
- Connect to the Gocycle using the GocycleConnect app.
- Press the '⚙️' icon in the top left corner to enter the settings page.
- Scroll down and press 'Unregister Gocycle '
- Press 'Unregister'
- Confirm unregistering
The Gocycle can now be registered by the new owner.
A Gocycle can be unregistered remotely. To do this, Please submit a request using the email address that was used when initially register the Gocycle. With this information our team will be able to remotely unregister the Gocycle.
You will receive a confirmation that the Gocycle has been unregistered.