Products affected: GX and GXi with frame numbers below 916894
A gap in the rear Lockshock could indicate that your Gocycle is missing a Shock Washer.
The procedure to install the Shock Washer can be performed by your local Gocycle dealer or by a person with appropriate mechanical skills as shown above. Please contact your local dealer or contact Gocycle Support using our contact form.
Can I continue to ride my Gocycle GX/GXi?
You can still ride your Gocycle but it is recommended that the Shock Washer at your next 3 month inspection or service.
If you have any questions regarding this technical bulletin, contact Gocycle Support using our contact form