If you need to ship your Gocycle (or any other electric bike), you must abide by official shipping regulations. We always recommend that you:
-Connect with your Gocycle Connect® App and put the bike into City Mode
-Leave the battery installed inside the frame – the frame will help protect the battery during transit
-NEVER ship a battery loose inside the Gocycle box
If you have been instructed to remove the battery, please see the guides below:
Battery removal for GX and GXi
Battery removal for G2 - see document below
Battery removal for G3 (all models) and GS - video coming soon
We always recommend shipping Gocycles in a Gocycle original box, as it has been designed and tested to protect the Gocycle in transit.
For boxing up a G2, G3 or GS please see this article
For boxing up a GX or GXi, please see this article
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