When you get your Gocycle serviced or repaired at one of Gocycle's authorized dealers, we encourage all Gocycle owners to rate the service they have received from 1-5 stars and provide constructive comments.
Customers do this via the GocycleConnect App. Customers are notified by email when a pending service is waiting to be reviewed and also with a notification of 7 beeps from their Gocycle when powering up.
The average rating is displayed on the Gocycle dealer map. Gocycle is considered the moderator of reviews between our customers and our dealers.
Note that this rating / review scheme for service is new as of Feb 1st, 2023 and therefore many dealers that have been with Gocycle for many years may appear to only have a few or zero reviews.