If any of the external power cabling is pulled, the main power connectors to the Gocycle’s controller could become unplugged which will result in loss of power to the Gocycle. When fitting the Gocycle Integrated Light Kit take care not to pull the cable harness away from the front fork.
If any of the cables in the front fork are unplugged, even if the main battery is on, there will be no Bluetooth pairing option shown on your mobile device or the motor will not operate.
The procedure to re-connect the main Gocycle power cable is simple and can be performed by your local Gocycle dealer or by a person with appropriate mechanical skills. Please contact you local dealer or complete our contact form here for more information.
Can I ride my Gocycle GS?
If your Gocycle GS power cable has become unplugged, you can still ride your Gocycle, however you must ensure that the battery is in ‘sleep mode’ (off) until the issue is resolved.
If you have any questions regarding this technical bulletin, complete our contact form here.