Product FAQs
Find answers to the most commonly asked questions about Gocycle
General
- Gocycle G4, G4i and G4i+ USB-C Ports
- Maximum rider weight limit
- Can a child seat or trailer be fitted to a Gocycle?
- What if my Gocycle is stolen?
- Is there a minimum rider height for the Gocycle?
- If I buy direct from Gocycle, how do I get it serviced?
Riding the Gocycle
- Why does my Gocycle make a noise when I pedal backwards?
- Can I use a Gocycle on a static trainer (turbo trainer)?
- Why do I need to ease my foot off the pedals to change gears?
- Does the Gocycle motor start assisting at 0mph?
- What should I do if I get a puncture?
- Can I use Gocycle off road?
Battery
- Gocycle Battery Safety Standards
- Gocycle Battery FAQ
- Charging and using the Gocycle Battery
- Maximising Your Gocycle Range
- Battery and Charger Compatibility
- Using alternate power sources to charge a Gocycle